Called velocity to come check my new unit because it was having a hard time keeping up in the heat of the day. Troy called when he was 30 minutes away to let us know he was close. Upon arrival, he was very pleasant and professional. He checked the unit, the thermostat, and even got in the attic to check the air handler (it was 114 that day). Troy cleaned the coils, adjusted the thermostat,replaced our filter and gave very good advice on how to operate the unit moving forward. All this and there was absolutely zero pressure for any extra charges on stuff we didn’t need. I will use him and his company for good, very positive experience. Great job Velocity!!!!