Troy is the most honest hard working man I’ve met. His quality is above the rest. Once you hire velocity, you can plan on using him forever.
Absolute best service from Troy and team for the last 4 years!! This company is busy bc they have the most fairly priced, excellent service! Get on their calendar for a maintenance check, and rest assured they will have your back for any future needs! Troy’s team came out to check on our noisy unit, returns the next day to fix it, turns out another part was needed—Troy grabs the part himself, and comes to repair on Friday afternoon at 6pm. So grateful for Velocity Mechanical!
Very knowledgeable and professional. It’s so nice to work with an A/C company you can trust to give you accurate information. They have helped me replace an AC unit at my office and have helped me take care of the units at my home and I have been impressed every time. I would highly recommend them to anyone.
These guys are awesome! If you have any HVAC needs they should be your first and only phone call. I had them work on 3 of my properties and have been 100% pleased by the service and professionalism. 5 STARS!
Recently had a new unit installed by Velocity. It is a very smooth process from start to finish. Troy Guided me through everything as I had a lot of questions about the new unit and it being the right one for the size of my home. One day install and glad I did it! Highly recommend them!
Reliable, trustworthy, affordable. These guys are the very best. I will never call anyone else and you shouldn’t either! You will be impressed with their professionalism, and low prices. Not to mention, they are nice guys!! Like really nice guys, every staff member I’ve encounter has been more than pleasant!! Thank you Troy and Team!!
Thank you for the most professional, courtesy service! We will refer you to any friend or family!!
Awesome service! Quick, friendly and affordable!
Called velocity to come check my new unit because it was having a hard time keeping up in the heat of the day. Troy called when he was 30 minutes away to let us know he was close. Upon arrival, he was very pleasant and professional. He checked the unit, the thermostat, and even got in the attic to check the air handler (it was 114 that day). Troy cleaned the coils, adjusted the thermostat, replaced our filter and gave very good advice on how to operate the unit moving forward. All this and there was absolutely zero pressure for any extra charges on stuff we didn’t need. I will use him and his company for good, very positive experience. Great job Velocity!!!!
So happy with the customer service and honesty, highly recommend. Velocity Mechanical came out to replace the compressor on one of our AC units because we were told by an apparently unreliable source that it was the reason our unit wasn’t working. This is a very costly repair and we were dreading having to pay for it. After looking at the unit, Troy fixed a few wires that were incorrectly attached and the unit kicked on. After looking it over he told us that the compressor was fine! Our AC was up and running not even 15 minutes after he arrived – his honesty saved us so much money and for that we are so appreciative! We will use them for all our AC/Heating needs in the future.
Troy and his staff are helpful and knowledgeable. They are prompt and checked in with me after me the service was complete to make sure A.C. was working up to my expectations. They were the 4th company to work on my A.C. and the first to actually fix it.
Good to know there are still companies that care about their clients well being. – After dealing with horrible service from other HVAC companies that were assigned to fix our issue through American Home Shield warranty it was a breath of fresh air to be able to work with Velocity Mechanical. They were extremely polite, professional, and on top of communication with me, their client. Other companies we dealt with didn’t even have the common courtesy to return phone calls. Velocity was able to get out to fix our AC unit very quickly, even in the middle of the hot Summer. Amber and Troy were excellent. As a real estate professional I will recommend this company to anyone! Good to know there are still companies that care about their clients well being. Thanks Velocity!
Quick and efficient-Troy and his team are great! After having Goettl come out and charge me a fortune and didn’t fix my A.C. Troy showed up and quickly and efficiently had it up and running. I wish I would have called them first. We also had them fix a commercial walk-in at work. Give his team a call.